Support

Lanti is available on the App Store, for iPhone, iPhone Duo, iPad and Apple TV. The App Store button on the home page takes you straight to its page.

Yes. Inner weather, the journal, small steps, breathing, SOS, reminders and accessibility settings are free forever, with no ads. Lanti Plus, which is optional, unlocks the Winter 2026 Collection for the Willow and six more bedtime stories to listen to on iPhone, iPad and Apple TV.

On your iPhone, open Settings, tap your name, then Subscriptions, and choose Lanti. In the app, “Manage my subscription” opens the same screen. Cancellation takes effect at the end of the current period; you keep Plus until then. For a free trial, cancel at least 24 hours before it ends. Two days before it ends, Lanti schedules a notification if notifications are allowed; if you open the app during those final two days, a reminder also appears there.

Purchases go through the App Store, so refunds are decided by Apple, at reportaproblem.apple.com. We cannot refund directly, but you can write to us if something is wrong.

Your purchases are tied to your Apple Account: in the app, “Restore my purchases” finds them. Your data (scarf, journal, small steps) follows you through iCloud: sign in to your new device with the same Apple Account, open Lanti, and your Lanti comes back. It also comes along when you restore a backup of your iPhone.

In the Me tab, Journal section, turn on “Lock my journal”. Your journal will then open with Face ID, Touch ID or your device passcode. A passcode must be set on the device. The lock is off by default.

In the Me tab, Gentle reminder section: choose a time, or turn the reminder off. You can also manage Lanti’s notifications in your device settings. Lanti never sends notifications that scold you.

Nothing bad happens. Lanti doesn’t die and doesn’t leave: Lanti rests, and welcomes you back with joy. Lanti doesn’t count days in a row, and nothing you have built is lost.

Not to us or to a server we operate. Lanti has no account, ads or analytics: everything stays on your device and, for syncing, in your private iCloud database, which we cannot read. Apple hosts this database. Without Advanced Data Protection for iCloud, Apple can access it, including in response to a lawful request; with that protection, Lanti’s encrypted fields are end-to-end encrypted. The details are in the privacy policy.

Delete the app: its data is erased from your device. To also delete its iCloud copy, use iCloud storage management in your device settings. You can also delete a journal entry at any time in the app. Your purchases stay tied to your Apple Account and can be restored if you reinstall Lanti.

Lanti can keep you company through small gestures, but does not replace professional help. If you are feeling really bad, talk to someone: someone close to you, a doctor, or a support line. If you are in immediate danger, call your local emergency services; the SOS button in the app shows useful numbers.

On Apple TV, Lanti settles in big in the Living Room: a calm scene, by day or by night, and guided breathing on the big screen. “A quiet moment” plays gentle sounds from Lanti’s world while Lanti knits beside you, and “For sleep” adds a timer. A purchase made on your iPhone is recognized there with the same Apple Account. The journal itself is written on iPhone.

The app is available in ten languages: French, English, Spanish, Portuguese (Brazil), German, Italian, Japanese, Korean, Simplified Chinese and Traditional Chinese.